Planet wInner offers a helpdesk service 24 hours per day and 365 days per year. At any moment, our helpdesk engineers can be reached in case you should encounter a problem with your wInner system.
Each call is logged in our tracking software enabling us to provide you with detailed feedback on your system. Optionally, we can deliver monthly statistics of calls logged for your business as well as time required for resolution.
Support is available either via telephone, or via this web-site. In case we need to access your system for an intervention, or upgrade, this can be done by remote connection with your system, eliminating the need for costly visits to your hotel or restaurant.

Anti-Virus Information. This section provides information and tools related to anti virus software. All tools listed below are provided by Panda Antivirus. In case you have questions relating to these tools, please contact Panda Antivirus: http://www.pandasoftware.com Do you think your PC is infected with a virus? Click the image below to remotely scan your PC for viruses.   Check if your PC is protected against viruses. Is your PC infected? Below you can find utilities that allow you to remove specific viruses from your PC. This list show the most frequent viruses today.

wInner Knowledge Base. You can access Planet wInner's knowledge base from this page. The Knowledge base contains helpfull articles to help you run your system. Known problems and problem fixes are also available. Knowledge Base Pocket POS Implementation Guide These pages describe in detail what is required for the Pocket POS platform, and how it needs to be configured. Pocket POS Implementation